When an organizational problem keeps repeating itself, we need to be able to step back and see the larger patterns at play. It often helps to use the fresh eyes of an outsider, someone who can gather data and report back with objectivity and independence.
OD consultants, at their best, pass on their best practices, helping their clients become learning organizations. As defined by Peter Senge, a learning organization is a group of people who are continually enhancing their capabilities to create what they want to create.
Through her work with global and local companies, academic institutions and non-profit organizations, Kim has been exposed to a wide variety of organizational challenges. These are some of the techniques she has used as a change agent:
The interventions are combined and customized in accordance with the scope and desired outcomes of each OD project.